Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Personalized or custom products, when offered, may require additional processing time.

Processing times may also be longer during holidays, promotions, high-volume periods, or circumstances outside our reasonable control.

Shipping and Delivery

Available shipping methods, estimated delivery times, and applicable shipping charges will be displayed during checkout when available.

Estimated delivery times begin after your order has been processed and shipped.

Delivery dates are estimates and are not guaranteed.

Delays may occur due to carrier disruptions, weather conditions, holidays, customs procedures, incorrect shipping information, or circumstances outside our reasonable control.

Order Tracking

When tracking information is available, customers will receive shipping confirmation containing their tracking details.

Tracking information may require additional time to become active after shipment.

Shipping Address

Customers are responsible for providing complete and accurate shipping information.

If you discover an error in your shipping address, please contact us as soon as possible.

We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

Damaged Packages

Please inspect your watch and packaging upon delivery.

If your order arrives damaged, please contact us as soon as possible with your order number and photographs of the product and packaging when applicable.

Lost Packages

If you believe your package has been lost during transit, please contact us with your order information.

We will review the situation and, where appropriate, work with the shipping carrier to determine a resolution.

International Shipping

International shipping may be available for selected destinations.

International orders may be subject to customs duties, import taxes, processing fees, or other charges imposed by the destination country.

Unless otherwise stated during checkout or required by applicable law, customers are responsible for applicable customs duties and import taxes.

Contact

For shipping-related questions:

Chronova Watches
2901 Governor Printz Blvd
Wilmington, Delaware 19802
United States

Email: antwoinedeve@outlook.com
Phone: +1 605-741-5149